Teams for Intelligent Communications and Collaboration

Teams for Intelligent Communications and Collaboration

Over the last year, Teams has evolved to become the ultimate hub for teamwork. Built on the strength and scale of Office 365 with over 120 million users, Teams delivers chat-based collaboration, meetings, calling, and soon, full enterprise voice features. All of this is underpinned by the Microsoft Graph, allowing for rich AI capabilities. As part of Office 365, Teams uniquely delivers these capabilities at scale, with enterprise-grade security and compliance standards to meet the needs of a global business.

To advance the vision for Intelligent Communications, Microsoft is announcing new Teams features coming later this year, including:

  • Cloud recording—Will provide one-click meeting recordings with automatic transcription and timecoding, enabling all team members the ability to read captions, search within the conversation, and playback all or part of the meeting. In the future, it will also include facial recognition, so remarks can be attributed to specific meeting attendees.
  • Inline message translation—People who speak different languages will be able to fluidly communicate with one another by translating posts in channels and chat.
  • Cortana voice interactions for Teams-enabled devices—Will enable you to easily make a call, join a meeting, or add other people to a meeting in Teams using spoken, natural language. This functionality will extend to IP phones and conference room devices.
  • Background blur on video—The ability to blur your background during video calls will allow other meeting attendees to focus on you, not what’s behind you.
  • Proximity detection for Teams Meetings—This feature will make it easy for you to discover and add a nearby and available Skype Room System to any meeting.
  • Mobile sharing in meetings—Meeting attendees will be able to share a live video stream, photos, or the screen from their mobile device.

These new capabilities build on the breadth of new features that have come to Teams in the last year, including guest access, new ways to interact with apps, and new meeting and calling capabilities.

This week Microsoft annouced new enterprise-grade calling features in Teams, including consultative transfer and call delegation and federation. In addition, they introduced Direct Routing, which will enable customers to use their existing telephony infrastructure with Teams for calling. When you combine a Microsoft Calling Plan or Direct Routing with our Phone System for Office 365, Teams becomes a full voice service. These new capabilities are expected to be available in the second quarter of 2018.

Intelligent Communications for your devices

Hardware plays a critical part in delivering consistent, high-quality video and voice experiences. Microsoft annouced that Teams is now enabled for a full spectrum of calling and meeting room devices, including:

  • Microsoft collaboration devices—Microsoft Surface Hub is a powerful all-in-one large-screen team collaboration device. Microsoft Teams will be natively supported on Surface Hub, enhancing the capabilities of Teams in huddle spaces and meeting rooms equipped with Surface Hub.
  • Meeting room systems—Lenovo and HP join existing partners Logitech, Crestron, and Polycom to transform the conference room experience with rich audio, HD video, center-of-room control, and one-touch join. All Skype Room Systems will support Teams meetings.
  • Connections to existing equipment—Teams will certify new solutions from BlueJeans, Pexip, and Polycom to support interoperability for meetings in Teams with existing hardware investments.
  • Desk and conference phones—New desk phones from AudioCodes and Yealink—and new conference room phones from Crestron, Polycom, and Yealink—run a native Teams application for consistent and streamlined calling experiences.
  • Mobile phone stations—New mobile phone stations from Plantronics combine the Teams experience with desk phone capabilities for the mobile user.

To learn more about the portfolio of Teams-powered devices and the roadmap dates, visit the Microsoft Tech Community blog.

Growing ecosystem of Teams apps

No ecosystem would be complete without the apps that make it thrive. Microsoft recently released a new store in Teams featuring a wide array of tools and services from their partners. Some of the most popular apps among Teams customers include Adobe Creative Cloud, Hootsuite, InVision, Polly, SurveyMonkey, Trello, Wrike, Zoom.ai, and many others.


Empowering first line workers

Empowering first line workers

Empowering first line workers

“First line workers are the lifeblood of the world’s largest industries,” says Microsoft’s Farren Roper.

And he’s right. They’re the most physically and directly integrated with the consumer, so they play an imperative role in the communication tree.

“The first line worker is amongst the first to see things and trends and hear from customers,” says Jack Elmore, the Microsoft Product Marketing Director. “And their ability to communicate that digitally and efficiently back to headquarters drives a whole new level of insight many organizations haven’t had previously.”

But so many businesses out there still aren’t using the right tools. Their digital platforms aren’t compatible from the CEO to the first line. But with Microsoft StaffHub, that can all change.

“Microsoft 365 is a complete intelligent solution,” said Andrew Hart, Senior Product Marketing Manager. “It scales across an organization to manage devices on the first line to deliver a digital identity to a first line workforce.”

That digital identity can easily be delivered through StaffHub. It allows first line workers to view schedules, swap shifts, request time off, find information and catch up with the team. From easy-to-read calendars, to message boards, it almost takes the place of another organizational manager.

“As any first line manager knows schedule management swapping shifts accommodating changes is one of the biggest headaches of the job,” says Elmore.

If that’s the headache, think of StaffHub as the pain reliever.  With those tasks taken care of on an easy-to-use platform that can work on any of your first line employee’s devices (and there’s clearly a huge chance that contains a wide variety of tablets, smartphones and computers), managers and executives can focus more on the product and enhancing quality.

 

 


Find Content and Expertise Across Your Company

Find Content and Expertise Across Your Company

In today’s workforce teams are spread out all over the States. In order to stay in the know and discover relevant people and important content when you need it most, based on who you work with and what you work on, SharePoint should be your go to. Read on to discover how SharePoint can help.

Discover relevant, recommended content

 

Search for and discover content when you need it most. See real-timequery suggestions and get personalized results in sites, files, and people with full-text matches across Office 365. See personalized content that Delve surfaces to you from OneDrive, SharePoint, Yammer, and other sources. In Yammer, uncover conversations, groups, and people to leverage the knowledge of others.

People and content find you

 

Be discovered and connect with other people—including by their expertise, projects, education, and contact details. Let others find and tap into your expertise with your skills and interests listed in Delve and your conversations in Yammer. Gain insights and perspective to make better business decisions by connecting with the right people and content—even if you didn’t know you needed it.

Get the right information quickly

 

See refined and relevant search results with SharePoint’s built-in enterprise search capabilities. Easily see sites you frequent or files you’ve recently viewed or edited. Take advantage of the type-ahead and smart results features as you search for sites, files, or people. Search for sensitive content and use SharePoint’s search capabilities to support eDiscovery and compliance.

6th Street Consulting is a Microsoft technology firm specializing in user productivity and collaboration on SharePoint and Office365.  Our biggest differentiator is we put business before technology in creating solutions tailored fit to your organization.

For additional information please contact:

Michelle Hollis

michelle.hollis@6sc.com

(310) 694-3844